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Pre-2020
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Post-2020
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Audience
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Content
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Typically marketing owned and orchestrated outbound activity at scale
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Generic content, segmented by sector, role or persona
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Marketing generated, little to no input from sales
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Little differentiation using standard, well-worn content formats (mainly pdf’s)
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Technology
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New technologies have democratised ABM
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New technology for content delivery
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Wholesale shift to interactive webinars and online events
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