Keeping prospects interested and engaged
Developed by marketing with broad messaging that speaks to industry segment
Little in the approach to differentiate one supplier from another in the eyes of the customer
Recognition that prospects are better educated/a longer way through their research by the time sales are engaged
Millward Brown Digital “Navigating the New Path to Purchase” report:
“The traditional purchase funnel diagram, one which any marketer could sketch from memory, is officially dead. The singular, orderly sequence of purchase stages has been scrambled, and marketers need to conform. In today’s world, where consumers have access to constant information . . . each person’s path to purchase is complex and unique.“
Mostly generic content, occasionally personalised
More ownership by sales
CSO Insights 5th Annual Sales Enablement Study:
"Despite most sales leaders considering it to be ‘marketing’s job’, in fact just 39% of the content salespeople need is created by marketing."
Increased sophistication of content being shared
Less volume – more focus
More tailored
Emailed out by (or on behalf of) the salesperson, typically as flat pdf’s
No way of knowing level of engagement in the materials by the prospect
In larger organisations, sales enablement platforms do the heavy lifting
Adoption of different formats
Multimedia, interactive
Personalised video tools like Lens
Developed a video creation and editing process that allows sales to quickly record client-specific content to be shared via their existing ABM platform.
Supported the implementation of Seismic as their sales enablement platform, including advising on presentation and messaging design, and building new proposal documents.